We have a number of resources available to provide help with using Bro, including channels to reach out the broader community and a commercial option for sites that need professional support.
We have collected some guidelines on providing context when reporting problems. If you encounter a specific problem with Bro, or have a feature request, please file a ticket with our Issue Tracker.
You can contact the Bro Project directly for specific questions. However, please keep in mind that our in-house resources for support remain limited. For general questions about Bro we may redirect you to the mailing list where others can chime in and everybody will benefit from an answer. Search the mailing list’s archive using the field below.