We have a number of resources available to provide help with using Bro, including channels to reach out the broader community and a commercial option for sites that need professional support.
We have collected some guidelines on providing context when reporting problems. If you encounter a specific problem with Bro, or have a feature request, please file a ticket with our Issue Tracker.
You can contact the Bro Project directly for specific questions. However, please keep in mind that our in-house resources for support remain limited. For general questions about Bro we may redirect you to the mailing list where others can chime in and everybody will benefit from an answer. Search the mailing list’s archive using the field below.
The Bro Center of Expertise is a central point of contact for institutions funded by the National Science Foundation (NSF) that bundles the Bro Team’s expertise and offers it to NSF-supported sites seeking advice.
ICSI spin-off Broala provides enterprise-level support to organizations looking for an alternative beyond what the resources of the non-profit grant-funded Bro team can provide. Founded by the creators of Bro, Broala offers a reliable point of contact for assistance with Bro installation, deployment, and customization.